Customer Information

Ordering

When placing an order, please make sure to double check your information especially your shipping address and postal code.

Please note that applicable taxes might apply on your purchase based on the jurisdiction of your location.

Buyer pays shipping & handling fee, which are based on buyer’s location and item weight. Our shipping & handling fee will cover all of the labor charge and including the packaging materials.


Delivery Time

The delivery of your purchased item is subject to Canada Post delivery schedule times. Express delivery through Canada Post is available at additional cost.

Most deliveries from Canada Post varies from 5 to 14 days.


Return Policy & Guarantee

We offer a 100% satisfaction guaranteed for your purchase. If you are not satisfied with your purchases within 7 days of receiving your item(s), you may return your purchase for a prompt refund less shipping and handling costs.

You can call our office from Monday to Friday, between 10am to 5pm EST if you would like to talk to our customer service representative.